![]() Total mishandled bags (April 2021 to March 2022) Total bags enplaned (April 2021 to March 2022) 5% of the total domestic passenger revenues are the only carriers required to report data around mishandled bags, according to the Air Travel Consumer Reports. Domestic flight operators that have at least. This report also excludes the smallest carriers. The mishandled baggage numbers in this report are based on customer complaints. The DOT still recommends you file a baggage complaint with the airline as soon as possible to expedite the process of (hopefully) finding your bag or being compensated for any items that are lost. While airline policies on delayed versus lost baggage can vary, in most cases, bags that don't arrive with you at your destination are considered delayed until the airline officially declares them lost, which typically occurs between five and 14 days after arrival. ![]() Whenever an airline takes custody of belongings such as bags, strollers, car seats, golf equipment, surfboards, wheelchairs and scooters, they are all considered baggage. The Bureau of Transportation Statistics defines mishandled bags as items that are " lost, delayed, damaged or pilfered." We looked at both the mishandled baggage data from the Air Travel Consumer Reports and other publicly available data.įor more TPG news delivered each morning to your inbox, sign up for our daily newsletter. We took a deeper dive into these statistics to provide a better understanding of how often airlines lose luggage - and which carriers are the most and least likely to lose bags. That's roughly seven bags out of every 1,000 handled that are earmarked as lost baggage.īased on the same data, American Airlines lost luggage complaints are the most common, at nine bags per 1,000 in 2022. More than 684,000 bags were mishandled in the first quarter of 2022, according to data from the Air Travel Consumer Reports published by the Department of Transportation. Waiting for a checked bag that never makes it onto the carousel at arrival is one of the most dreaded parts of flying.
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